Repair, reproof and reloft service

Repair, reproof and reloft service

Our Repair Heroes love a challenge, whether it’s saving a much-loved rucksack or converting an old jacket into a Mountain Rescue dog’s new winter coat. We’ve been repairing outdoor kit from any brand, since 2004.

Showing 5 products



Replace a broken zip slider on your outdoor gear
Replace a broken zip on your outdoor gear.
Improve your down jacket's performance by using our wash service
Improve your sleeping bag's performance by using our wash service
Improve your waterproof clothing's performance by using our wash and reproof service

Repair, reproof and reloft service

The longer we keep our clothing, tents and rucksacks going, the less we buy and the smaller our impact on the planet. The problem is, the gear we love the most gets used the most. And all that season after season, year-in year-out abuse takes its toll. Our dedicated repairs and wash service is fully equipped to breathe new life into your old kit.

If the service you need isn't shown in the options above, pop into your local store to discuss what you need done or get in contact with our Betws-y-Coed Repair Station directly. Call 01690 507307 or email

How it works

  1. Order your repair online
  2. Make sure your kit is clean and package your repair
  3. Include your order number and contact details in the package. You can find your order number on your order confirmation email
  4. Include any notes or sketches to help us understand what work you want done
  5. Generate your postage label. There's a link to the Royal Mail Returns Portal on your email confirmation
  6. Post your repair or arrange a collection