Delivery and Shipping
Shipping to Europe is quick and easy with duties and taxes paid and full tracking to your door. We can currently send items to the following Euro zone countries: Andorra, Austria, Belgium, Cyprus, Estonia, Finland, Greece, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Slovakia, Slovenia, Spain.
Please be aware that cross border shipments between the UK and some EU countries are currently experiencing delays. You'll receive a dispatch confirmation email when any order is sent, which will include a tracking link for your order. You can find standard delivery expectations for Europe below.
Shipping Costs
Shipping will be calculated in the checkout once you have entered your delivery address.
France and Germany
- Free shipping for standard parcels over €80
- €8 for standard parcels
- €20 for bulky parcels
- €30 for complete bikes
Ireland
- Free shipping for standard parcels over €55
- €4.95 for standard parcels
- €10 for bulky parcels
- €20 for complete bikes
All other locations
- €8 for standard parcels
- €20 for bulky parcels
- €30 for complete bikes
Bulky parcels include items such as: bikes, wheels, bike frames, sleeping bags, tents, sleeping mats and bouldering mats. Shipping charges are calculated in the checkout.
How do you ship your orders?
We send orders by a tracked courier service. You will be able to track it via our tracking portal.
Import and customs charges
We cover all duties, import and customs charges on all our orders so the price you see on our site is the price you pay (plus shipping where applicable).
How long before I receive my order?
If you order before 2pm (GMT) your order will be despatched the same day. Shipments to the EU currently take 3-12 working days. Bikes and custom products take a bit longer as we have to build them first.. but it will be worth the wait!
We will email you once we have despatched your order you will be able to track it via the tracking portal.
France
3-10 Working days
Germany
2-7 Working days
Italy
7-13 Working days
Spain
4-10 Working days