Your role in Alpkit
We are looking for an experienced People Manager to join us at Alpkit to cover a fixed term maternity leave. So, if you’re highly organised and put people at the heart of what you do, we want to hear from you!

This role will touch most areas of people & payroll support so will need someone who is extremely well organised and has a fantastic attention to detail, some would say bordering on obsessive!

This is an exciting time to join us; our people are the heart and soul of Alpkit, and this is a crucial role for us as you will support our Senior Leadership Team in achieving growth, a sustainable business and embedding our culture of happiness.

Your Alpkit journey will include
The role is incredibly varied, from supporting staff and managers with day -to day queries, managing our HR database, whilst also having the opportunity to work on some of our exciting employee engagement initiatives such as our Pulse Surveys, Internal Communications and delivering B-Corp initiatives. We have some key deliverables we want to achieve over the next 12 months, so you will enjoy working on HR projects.

Here is a little flavour of what you will get involved in;

About you
Most importantly you have a true passion for people, culture, learning and development but here are some other skills and experiences would help you be a true success in this role.

This role is in effect a ‘stand-alone’ role, but at Alpkit you are never alone; the role reports into our Finance Director, our Head of People will be available to support throughout this fixed term and both our Board of Directors and SLT are on hand to work with you and support you in this role.

The People Team
We look after the people who deliver great product and great service to all our customers; our aim is create a brilliant place to work, where we live our Aktivism values and staff know that they will receive great training and development.

We do this through supporting recruitment, inducting newbies, organising training, providing opportunities for career development, motivating staff and making and allowing for opportunities to have fun and get outdoors.

Our values driven culture (Aktivism) is key to our success, so we put people and planet before profit and it’s our job to keep our values of great product, sustainability, giving back and empowering our people, alive and kicking!

If you are interested in applying, then email your CV and covering letter to jobs@alpkit.com, we can’t wait to hear about your love of supporting a business through its people!

Everyone has a story. What’s yours?
Here at Alpkit, we enjoy serving customers and enjoy closing a sale. We are helpful, cheery, engaging, and knowledgeable. We feel pride when we get a review, and when see customers with our products in use. Our products are obsessively conceived and expertly built. From the UK designed and made bikes in our workshop, to the bouldering pads and backpacks made in our UK factory. We’re obsessive about Customer Experience.

We are looking for a new Hero to join our award-winning Customer Support team. Someone who loves gear as much as we do, and can talk about that gear to our customers.

What you’ll be doing?
You’ll work within the Customer Support team with responsibility for guiding our customers from order all the way through to delivery. You’ll also help our customers with any aftersales care they may need, with our fantastic 3 year 'Alpine Bond' warranty as a guide.

Customer Service is at the core of the Alpkit & Sonder experience, and we work hard to continuously improve that experience.

Your day will include:

About Alpkit
Customer experience is placed at the heart of Alpkit operations. We strive to be with our customer throughout their journey with us.

Our entire operation works to continually improve the Alpkit experience for our customers, from increasing product range and performance, to addressing customer concerns such as minimising plastic use and improving our internal systems to advance our service.

We are a multi-award winning adventure sports brand and retailer. Our pursuit of great customer experience is at the core of what we do.

What you’ll bring to the team

Perks of the job
Ability to buy extra holiday, Alpkit discount for you, your family and friends, life insurance, cycle to work scheme, enhanced pension contributions, commuting subsidy for those that travel to work in a greener way! We are environmentally and sustainability conscious and we promote a learning culture.

If you need reasonable adjustments at any point in the application or interview process, please let us know. In your application, please feel free to note which pronouns you use (for example - she/her, he/him, they/them, etc).

If you feel this role is a good fit, we’d love to hear from you at jobs@alpkit.com.

About the Role
Do you love outdoor kit so much you want to make it? Join our UK factory and bring the passion of what you love doing to the products to help others get out to go nice places and do good things.

We’re looking for an experienced sewing machinist to join our team to help us out with production. Someone self-motivated who takes pride in producing high-quality outdoor products. You will be taking products from the very start of production to the very end with a group of like-minded outdoors enthusiasts. Candidates must have excellent communication skills, good timekeeping, and a keen eye for detail and quality.

Our Aktivism Values; We enjoy serving customers and enjoy closing a sale. We are helpful, cheery, engaging and knowledgeable. We feel pride when we get a review, see customers with our products in use, win awards.

About the team
Alpkit is a small team with excellent customer service. The bread and butter of the business is the high-quality products and you will be an important part of what we do. We have a relaxed working environment where tea and coffee is to hand, decent music plays, but when there’s stuff to do we knuckle down and get the job done.

The factory sewing machinist role involves handling raw materials, using heavy duty lock stitch machines, binders and bartacker

About you
Sewing Experience is essential for this role.

How to apply
Interested? Please email your CV to us jobs@alpkit.com along with a covering letter/email explaining why you would like to be part of the team.